Black Friday loyalty package terms
Who: existing Dilleen Property clients. Packages: Single-property package A$17,600 incl. GST (A$16,000 + A$1,600 GST); Two-property package A$33,000 incl. GST (A$30,000 + A$3,000 GST). Normal Premium buyer’s agency fee: A$30,000 + GST per property (A$33,000 incl. GST).
Upfront payment and credit. Discounted upfront buyer’s agency service fees are non-refundable for change of mind, except under the 100% Money-Back Guarantee below or where a refund is required by law. If you do not proceed with a purchase, your unused prepaid agency service fee remains credited towards a future eligible property purchase through the agent named in your buyer’s agency agreement (Dilleen Realty Pty Ltd, ABN 78 658 181 465).
No expiry on unused prepaid credit. Your unused prepaid agency service fee credit does not expire. It is a credit towards buyer’s agency services, not cash. Matters such as work performed and any transfer are governed by your buyer’s agency agreement.
100% Money-Back Guarantee on your unused package balance. To be eligible, you must apply for finance for your next eligible purchase through our nominated mortgage-broker partner; applications through an external broker or lender don’t qualify. If finance isn’t approved within 12 months of your package payment, and the broker partner confirms this in writing, you can claim a refund of 100% of your unused package balance, including GST: the full $17,600 for the single-property package; for the two-property package, the full $33,000 if neither purchase has been made, or $16,500 if one purchase has already been made using the package. You don’t have to accept a loan offer that doesn’t suit you. To claim, email admin@dilleenpg.com with your name, package and the broker partner’s written confirmation. We will pay eligible refunds to your original payment method within 30 days of receiving your complete claim. This guarantee is not a promise that finance will be approved or that any property will perform, and it is in addition to, and does not limit, your rights under the Australian Consumer Law.
Not a property deposit. This payment is for buyer’s agency services, not a property deposit, and it is not a discount on any property. Your buyer’s agency agreement continues to govern the services; accepting these terms does not replace it.
Property-management fee credit. Separate from the prepaid agency service fee: A$2,000 per property purchased (A$2,000 single-property package; A$4,000 two-property package). It is a conditional credit against eligible property-management fees, not cash, and does not reduce the buyer’s agency fee.
Other inclusions. First access to Eddie Dilleen’s new book (both packages). One private dinner with Eddie per client, arranged by agreement (two-property package only). No dollar value is claimed for these.
Offer window. Closes Sunday 29 November 2026, 11:59:59pm AEDT, or earlier if the offer is withdrawn.
Your rights. Nothing in these terms excludes rights under the Australian Consumer Law or any applicable cooling-off or cancellation rights.
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